CommCorp Consulting is committed to protecting your privacy according to the principles of the Australian Privacy Principles and the Privacy Act 1988, and the European Union General Data Protection Regulations (GDPR).
The webserver hosting CommCorp Consulting routinely collects information from each visitor as they browse the site:
- Your IP address
- Time of visit
- Duration of visit per page
- Operating system
- Browser used
- Referring website (e.g. if you clicked a link to come to CommCorp Consulting)
- Entry webpage (the page you first viewed)
- Pages viewed during your visit
- Exit webpage (the last page you viewed on our site)
- Search phrase used (if you arrived from a search engine)
CommCorp Consulting only uses logging and analytics solutions from our hosting provider. We do not use external services such as Google Analytics. The analytics generally work best by providing overall summaries rather than exploring individual visits. It is used by us to assess visitor numbers, originating countries and visitor trends.
Most aspects of the site can be viewed without providing personal information, however, further contact with CommCorp Consulting usually requires you to submit personally identifiable information via email or telephone. This may include:
- Your name
- Your email address
- Your physical address
- Your phone number
- Any other business or personal information that you make available to us.
These details are kept in confidence (subject to the partnering arrangements below), however, email correspondence should always be regarded as insecure, with the possibility of interception.
Our email server is hosted, along with our website, in a major Sydney datacentre, through an account with 4 Web Host. We access emails on this server through a secure https connection.
Sharing of your personal information
We may partner with other companies to provide quality services on your behalf. These services will be provided only the personal information they need to deliver the nominated service(s). CommCorp Consulting takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information and you will always be advised before any personal information is shared with partner agencies.
Commcorp Consulting DOES NOT sell, rent or give away email addresses, and DOES NOT send bulk email (spam). If you receive junk email purporting to come from this domain, be assured it is NOT from CommCorp Consulting, but from someone forging the email address - unfortunately, something that is quite easy to do.
We do not add your personal information to any marketing lists.
Commcorp Consulting may divulge your personal information
- where required by law, such as during a police investigation
- to assist in fee recovery
We routinely hold your information for seven years in electronic and/or printed form. Email is held on the email server and is regularly backed up. Printed information is held securely in our office.
Accessing Your Personal Information
You have a right to access your personal information held by us, subject to exceptions allowed by law. If you would like to do so, please contact us.
Under the GDPR, European Union citizens can additionally request the correction of or deletion of their personal information.
For the security of our data and the privacy of our clients, you will be required to provide identity verification when making any requests for information held by us. CommCorp Consulting reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Third party sites
Our website may contain links to other websites. While these links are made in good faith, we have no control over the content, privacy policies or information security of these sites and provide the links as a service to our clients only.
In the first instance, please contact us and we will endeavour to speedily resolve the issue with you. In the event that you do not feel that your concern was adequately addressed and you wish to continue with a complaint, please contact your country's Data Protection Authority or Privacy Information Office. Your local political representative can direct you to these.